A Profile
SriLankan Airlines, the National Airline of Sri Lanka, has evolved rapidly to become an award winning carrier with a firm reputation as a global leader in service, comfort, reliability, and punctuality.
Sri Lankan Airlines now serves 41 destinations in 25 countries in Europe, the Middle East, South Asia, South East Asia and the Far East.
 
Destinations (including codeshares)
 
Europe – London, Paris, Frankfurt, Rome, Amsterdam, Brussels, Glasgow, Manchester, Teesside, Edinburgh, Leeds, Belfast, Dublin, Geneva, Munich.
 
Middle East – Kuwait, Dammam, Riyadh, Muscat, Dubai, Abu Dhabi, Bahrain, Doha, Jeddah, Amman.
 
South Asia – Karachi, Male, Colombo, Madras, Trichy, Trivandrum, Bombay, New Delhi, Bangalore, Goa.
 
Southeast Asia – Singapore, Kuala Lumpur, Bangkok.
Far East - Hong Kong, Beijing, Tokyo
 
Inflight Comforts
 
The SriLankan fleet contains A340, A330 and A320 aircraft with luxurious seats that have ample pitch and width. Seating is in a 2-class system of Business and Economy classes. All seats are equipped with the latest in in-flight entertainment with 18- video channels including Air-show with forward and downward cameras; seat-back television, 22-audio channels and 16 video games in all seats, with Business Class having an on-demand movie library with over 30 titles.
 
Awards
 
  • Sri Lankan has consistently achieved very high marks for excellence, especially in polls of global travellers.The awards include:
  • World’s Best Airline in a survey of Economy Class passengers
  • World’s Friendliest Cabin Staff - Skytrax
  • World’s Most Reliable Operator of Airbus A330s (in the small fleet category) in 2002 and 2003 - Airbus Industrie.
  • First Runner-up for World’s Best Cabin Staff – Skytrax
  • Best Airline in South Asia (3 consecutive times) from Travel Trade Gazette
  • Best Airline in Central Asia (4 consecutive times) - Skytrax
  • Best Overall Inflight Entertainment (for a fleet size of 20 or less), twice – World Airline Entertainment Association
  • Best Airline Turnaround of the Year 2004 – Centre for Asia Pacific Aviation
  • Galileo Indian Express Award for Best Eastbound International Airline
  • Frequent Flyer Programme of the Year (2003 & 2005) - Won by Skywards, the frequent flyer programme of SriLankan and Emirates)
  • Foreign Carrier of the Year (South Asia sector) – Kuala Lumpur Int’l Airport Awards
  • Two Silver Medals and a Bronze Medal at the prestigious Hong Kong International Culinary Classic
  • Runner Up in UK’s Daily Telegraph Survey for Best Asian Airline
  • Imperial Mark in recognition of exceptional levels of service, luxury and quality (Nov 2006 - December 2008)
  • PATA Gold Award 2007 - Best marketing campaign – Airline - for ‘Home Away from Home’.
  • Airline of the year 2008 - Presidential Travel & Tourism Award – Sri Lanka
MICE Tourism
Sri Lanka is a popular destination for business events in the South Asian region. The airline has a separate department for MICE Tourism (Meetings, Incentives, Conventions, and Exhibitions) that works with local partners to arrange many types of events for business.